FAQ are the initials for “Frequently Asked Questions”.
The FAQs have been compiled by us over a long period of time and are intended to help give a general overview of our camps and clarify questions that arise before booking a camp.
Once the booking has been confirmed by us, you will receive an e-mail requesting a deposit. As soon as we have received this, you will receive an e-mail with a link to a questionnaire to be completed.
Attention! Please fill it out conscientiously and to the end. It is important that we receive all basic information (e.g. about diseases, allergies) from your child.
Once you have booked a camp, please have a look at the information package, which will reach you by e-mail with the first payment confirmation. This contains information that applies to the camp you have booked.
Step 1: Registration (online or by phone)
Step 2: Receipt of registration confirmation, total invoice and deposit request (e-mail)
Step 3: Deposit of € 50 (due within 7 days after booking)
Step 4: Receiving the online questionnaire and the consent form (via email)
Step 5: Receive the Transfer Questionnaire (about 6 weeks before camp start)
Step 6: Final payment (due 4 weeks before the start of the camp at the latest)
Step 7: Receive an email with the latest important travel information, a packing list, addresses and important emergency phone numbers.
Note: Several weeks may elapse before the booking is completed.
Camp Adventure attaches great importance to internationality. The participants and supervisors in our camps come from many different countries. Last year, for example, we had participants from over 60 different countries and supervisors from 25 different nations. Of course we don't know where they will come from this year. So we are at least as excited as you are.
Every year, our team is made up of an international mixture. Through our office in Hamburg and our branch office in Canada, we reach motivated and committed advisors from all over the world. Canadian and Australian teamers can therefore be found as well as German or Spanish teamers. Due to the different experiences and cultural backgrounds an indescribably fantastic, international atmosphere is created.
The main language in all our camps is English. In addition, there is the language of the country in which the camp takes place. As we have our headquarters in Germany, German teamers are always present in all camps. All announcements and explanations are therefore always in German and English. Of course, all our teamers with their different nationalities are also available for individual translations.
No, because there are usually more and more participants and team members who speak the same language. We know from experience that children are excellent at communicating with hands and feet. They often need a few days to get warm, but are then very open to other children as well.
Girls and boys are accommodated separately in the dormitories/tents. The program is completely mixed.
Capacities range from around 30 participants in smaller language camps to a maximum of 350 children. However, the maximum capacity is not reached every week. However, a minimum number of participants must be guaranteed in order to run the camp.
It is important to us that all children are always grouped in small groups of 5-8, with a supervisor as contact person. This way homesickness does not get a chance and despite the size of the camp in their group family, they experience a strong cohesion on which they can count!
This question is not easy to answer and depends on the individual stage of development of your child. Therefore, as parents, we leave you the opportunity to decide for yourself. In the Junior Camp they belong to the older ones and can explore a lot in a playful way. In the Senior Camp they are the younger ones, who have role models through the older ones, whom they can emulate.
We ask all parents to write to their child at least once. This is especially useful at the beginning, because it is a painful experience for every child and every teenager when most of the participants receive a letter, but the person concerned does not.
We will also ask you in advance if and how you would like to get in touch with your child. You can choose from the following options (please note that there is NO "camp phone" available for incoming or outgoing calls):
Please keep in mind: no news is good news (the caregivers will contact you if it is necessary due to homesickness or illness). Be sure to stick to the choices you make!
Our recommendation is the following:
We recommend not to call your child (even if he or she has a mobile phone with him or her) and not to tell him or her to call you. Telephoning can in our experience promote homesickness very strongly and your child will be solved thereby if necessary completely from the camp life! At noon after lunch, if absolutely necessary, your child can pick up his or her mobile phone from the supervisors until the next program start and make phone calls. Instead, you are welcome to bring a pre-franked and addressed envelope with you. We will then make sure that your child has enough time to write letters. Since letters and postcards often arrive late at the camps, we also offer the e-mail service. You can send your child max. ONE email per day directly to the camp, which we then print out and give to your child. There is no way for them to reply, but your child will be happy to receive a small message from home. You can find the postal and email address in the info package of the booked camp.
Full board for the entire duration of the camp is of course already included in the camp price. In addition, water and fruit are available for the participants around the clock. For us it is a matter of course to provide one variant for vegetarians and one pork-free with each meal. In case of special allergies or intolerances of your children let us know in advance and we will try to find a solution.
In cooperation with Deutsche Bahn we are now offering a luggage service. This applies to the accompanied train journeys, the Rail & Camp tickets as well as the shuttles from the stations Hannover, Ingolstadt, Neuburg and Regen.
Two weeks before the start of the camp you will receive a voucher code from us which you can use to order the pick-up yourself online. You have to plan two working days for the shipment (e.g. pick-up Thursday >> arrival Saturday, pick-up Friday >> arrival Monday). If you decide to pick up your luggage on Thursday, we can store it for you until your arrival on Sunday. If you prefer to pick up your luggage on Friday, please note that it will arrive on Monday.
We generally recommend that you pack a set of changeable clothes in the hand luggage. The piece of luggage must have an address tag which you can get from us to print out with the voucher code or can find on our homepage.