FAQ are the initials for “Frequently Asked Questions”.
The FAQ have been compiled by us over a long period of time and are intended to help give a general overview of our camps and clarify questions that arise before booking a camp.
Once the booking has been confirmed by us, you will receive an e-mail requesting a deposit. As soon as we have received this, you will receive an e-mail with a link to a questionnaire to be completed.
Attention! Please fill it out conscientiously and to the end. It is important that we receive all basic information (e.g. about diseases, allergies) from your child.
Once you have booked a camp, please have a look at the information package, which will reach you by e-mail with the first payment confirmation. This contains information that applies to the camp you have booked.
Step 1: Registration (online or by phone)
Step 2: Receipt of registration confirmation, total invoice and deposit request (e-mail)
Step 3: Deposit of € 50 (due within 7 days after booking)
Step 4: Receiving the online questionnaire and the parental agreement (via email)
Step 5: Receive the transfer questionnaire (about 6 weeks before camp start)
Step 6: Final payment (at the latest due 4 weeks before the start of the camp)
Step 7: Receive an email with the latest important travel information, a packing list, addresses and important emergency phone numbers.
Note: Several weeks may elapse before the booking is completed.
Camp Adventure attatches great importance to internationality. The participants and supervisors in our camps come from many different countries. Last year, for example, we had participants from over 60 different countries and counselors from 25 different nations. Of course, we don't know where they will come from this year. So we are at least as excited as you are. Through our office in Hamburg and our branch office in Canada, we reach motivated and committed counselors from all over the world. Canadian and Australian teamers can therefore be found as well as German or Spanish teamers. Due to the different experiences and cultural backgrounds an indescribably fantastic, international atmosphere is created.
The main language in all our camps is English. In addition, there is the language of the country in which the camp takes place. As we have our headquarters in Germany, German teamers are always present in all camps. All announcements and explanations are therefore always in German and English. Of course, all our teamers with their different nationalities are also available for individual translations.
No, because there are usually more participants and team members who speak the same language. We know from experience that children are excellent at communicating nonverbally. They often need a few days to warm up to it, but are then very open to other children as well.
Girls and boys are accommodated separately in the dormitories/tents. The program is completely mixed.
Capacities range from around 30 participants in smaller language camps to a maximum of 350 children in our camp Lueneburger Heide. However, the maximum capacity is not reached every week. However, a minimum number of participants must be guaranteed in order to run the camp.
It is important to us that all children are always grouped in small groups of 5-8, with a counselor as a contact person. This way homesickness doesn't stand a chance and despite the size of the camp in their group family, they experience a strong bond on which they can count on!
This question is not easy to answer and depends on the individual stage of development of your child. Therefore, as parents, we leave you the opportunity to decide for yourself. In the Junior Camp they belong to the older ones and can explore a lot in a playful way. In the Senior Camp they are the younger ones, who have role models through the older ones, whom they can emulate.
The hike is a 1-3 day walking tour, in which all participants of the Adventure Camp who stay 2 weeks in the camp take part. On this hike the participants will not spend the night in a tent, but either in the open air or under a self-made shelter e.g. from tarpaulins. They will of course be accompanied by their teamers. The hike is a very special experience and a highlight for all participants. For this hike the participants need sturdy shoes and a big backpack.
In principle, participants should bring sufficient clothing and change of clothes for the entire camp period.
Only in the camps in Lüneburger Heide and Bayerischer Wald (only Adventure Camp) a laundry service will be offered after one week, which means that a laundry bag (approx. 3 kg) will be washed in the laundry centre of the next village at a price of € 25. This service can be booked upon registration for two-week camps. Please note that the laundry will be done in the middle of two weeks, for example on Friday during the first week. If your child is staying for three weeks, the laundry will be done either after one week or after two weeks.
now it's almost time: In summer your child travels for the first time with Camp Adventure. Maybe it will be the first time that he travels alone without parents or relatives. As we are getting more and more questions, we have decided to put together a small package for you parents with little tips from experts to make everything as easy as possible for you and your child. Follow our tips and your child will have a fantastic holiday, have many new experiences and make friends from all over the world! All these tips have been developed together with the International Camping Fellowship. And the more you think your child will be a "homesick candidate" - or your child even claims to be one - the more you consider the following tips.
Co-decide: We have different camps and also from other organizers there are still many great travel possibilities. Please ask your child if he or she can imagine a camp with us and if he or she would like to travel with us. Take a look at our offer together with your child and decide together which camp suits him best. Simply registering your child without asking is a bad start!
Inform and enjoy: Have a look at the photos of the last years together. Encourage your child that a lot of great new things are waiting for him or her and that he or she should try everything. If you show interest in the camp, your child will quickly feel like finding out more - and anticipation will be awakened!
Train the "Without Mom and Dad" time: If your child has never been separated from you before, try it first in small steps. Whether to your grandparents or to your friends over the weekend - start small. So your child gets used to it and experiences that it is not bad to go away, because you always come back again. Important: During this time please do NOT call the child, but consider the separation as a training for you.
Go shopping by yourself: Go shopping with your child for the trip and let them decide which toothpaste or shampoo they want to take with them. Even these little things strengthen the child's self-esteem enormously and they learn to take responsibility for themselves.
Try sleeping bag: We sleep in sleeping bags in our camps. Please let your child try out how he or she sleeps in the sleeping bag to get used to it. Then it falls asleep much more calmly on the first evening. You should also like to go camping with your child. The sounds of nature are fantastic, but perhaps a little disturbing for someone who doesn't know it. The more often your child has tried camping in a familiar environment (e.g. in the garden), the easier it is to get used at camp.
Pack yourself: We all know this from our first trips: Mama packs best. That may be right, but to give your child the comforting feeling that really everything is there, only packing helps. Our recommendation: Pack the different types of clothes in different coloured plastic bags. So the child knows immediately where to find the fresh T-shirt or socks and doesn't have to empty the whole suitcase or backpack. In addition, the clothes can then be stored better in the tent.
When saying goodbye: There are absolute taboo phrases that make it impossible for carers to work with the child if there are any signs of homesickness. Even if you have these feelings at the moment of your farewell - the following exemplary statements (Don´ts) are no help to the children:
"Don't be afraid! If you are in a bad way, I will pick you up quickly". - "Just call me when you get homesick - I'll take care of everything."
Better: "If you get homesick, let your teamer know. He will take good care of you. Think of all the great things you'll do."
"I will miss you so much! I don't know how I can stand it without you."
Better: "I'll miss you, but we'll see each other again soon - after the camp. So have a lot of fun!"
So please make it clear when saying goodbye that your child should simply have a lot of fun. Understandably, saying goodbye is not easy for you either. But if you show your child your fears too much, it worries about YOU - not about yourself. And this is the no. 1 reason for homesickness: the concern for the parents that they are sad!!!
At camp: If it comes to homesickness attacks, so usually only on the 2nd - 3rd day. And homesickness is not a disease, but quite normal. Everyone knows the feeling of missing something from home. Therefore: Please give us the chance to teach the children how best to deal with this problem. Solving problems is one of the most important so-called "soft skills", i.e. skills in dealing with people, situations and decisions. In order to learn these skills, which are important for life, it is important that you give your child the freedom he or she needs. If you want your child to contact you to tell you how he or she is doing, you are depriving him or her of the chance to develop further with the help of the carers alone. So PLEASE DO NOT CALL YOUR CHILD IN CAMP! Instead, get postcards or letters written (see the "Writing Letters" section of the info package). If there are heavy messages to deliver, such as the loss of a pet or similar, do not call or write directly to the child. Instead, either call the office and ask if you should tell the child or tell them personally when the child is home. And in the case of serious family incidents, please inform the camp management in advance so that they can keep a special eye on the child and better interpret any abnormal behaviour.
Too much homesickness: If the homesickness becomes too strong or lasts for several days, we will call you and give you the chance to talk to your child directly. After the interview, we will discuss with the camp management whether it makes sense to pick up the child. But also here due to bad experiences we would like to point out again: Please NEVER arrange the pick-up directly with the child by phone call. Give the child and us the chance to try again. For insurance reasons, visits or even the collection of the child are only possible after prior agreement with the camp management or the office!!
Visits to the camp: Please do not simply visit your child at camp. As already mentioned above, visits to the camp are only possible after prior agreement with the camp manager/office for insurance reasons! In addition, visits promote homesickness rather than it helps, not only for your child, but also for the other camp participants: "Why does xy get visitors and I don't? Envy and homesickness are often the result of visits.
Maybe it's comforting to know that every year only very, very few children have to go home because of homesickness. If you follow our tips, your child will certainly have a great time, make many friends and return to you strengthened from the camp experience. We have summarized our homesickness tips in a Youtube playlist for you.
Every year our team is made up of an international mix. The non-profit association Camp Europe e.V. with headquarters in Hamburg and a branch office in Canada takes care of the acquisition of national and international applicants. Since we have about 50% German-speaking children, there are also German carers in every location. But many also come from other countries, such as England, Spain, Canada and Australia, to name just a few.
All counselors go through an extensive application process. For a successful application, not only an interesting curriculum vitae and a minimum age of 19 years are sufficient! We conduct a personal interview with each individual in which our employees get a first impression of the applicant.
Before the camp season, everyone, both the first supervisors (teamers) as well as many recomers, complete a one-week training in which they are prepared for their assignment by trained coaches. They must have a first aid certificate, which may not be older than two years, as well as an internationally flawless police clearance certificate. We know how important the teamers are for a great camp and therefore select them very conscientiously.
From our point of view an absolutely unacceptable and indiscutable combination! Due to our cooperation with the association "Keine Macht den Drogen" (No power to drugs) and our common opinion that all kinds of drugs do not belong in the hands of children & teenagers, any possession or consumption of drugs is forbidden for teenagers and children in the camp and also outside the camp.
Violations can lead to exclusion or even to criminal charges. The term "drugs" also includes cigarettes and alcohol! Through our varied activities, we offer a much better alternative! We would like to make it clear from the outset that we are also against any form of discrimination or "putting down". This is - just like violence - immediately prevented by us, in order to offer each young person a relaxed and joyful time in the camp.
We ask all parents to write to their child at least once. This is especially useful at the beginning, as it is a particularly upsetting experience for every child and every teenager when most of the participants receive a letter, but they do not.
Please note that there is NO public "camp phone" available for incoming or outgoing calls. If your child doesn't bring her/his own phone, she/he won't be able to call you. In case of any problems, we will of course contact you immediately.
If your child brings a mobile phone, we will collect it on arrival and store it with the valuables. Your child's Teamer may hand it over during the phone time after lunch. Please keep in mind: no news is good news (the location manager will contact you if it is necessary due to homesickness or illness). We kindly ask you not to call the office in Hamburg to ask about your kid’s health and wellbeing, nor if you would like to know why your child hasn't called you yet. Please use our camp email service for such enquiries.
Our recommendation is the following:
We recommend not to call your child (even if he or she has a mobile phone with him or her) and not to tell him or her to call you. Telephoning can in our experience promote homesickness very strongly and your child will be cured thereby if completely immersed in camp life! At noon after lunch, if absolutely necessary, your child can pick up his or her mobile phone from the counselors until the start of next program and make phone calls. Instead, you are welcome to bring a pre-stamped and addressed envelope with you. We will then make sure that your child has enough time to write letters. Since letters and postcards often arrive late at the camps, we also offer the e-mail service. You can send your child max. ONE email per day directly to the camp, which we then print out and give to your child. There is no way for them to reply, but your child will be happy to receive a small message from home. You can find the postal and email address in the info package of the booked camp.
Full board for the entire duration of the camp is of course already included in the camp price. In addition, water and fruit are available for the participants around the clock. For us it is a matter of course to provide one variant for vegetarians and one pork-free with each meal. In case of special allergies or intolerances of your children let us know in advance and we will try to find a solution.
In our Adventure Camp Bayerischer Wald and our Camp Lueneburger Heide, the Juniors (7-12) and the Seniors (12-16) can choose between tents and huts.
The tents are equipped with a floor and a wooden platform, up to 7 children can share one tent. The participants can make themselves comfortable with sleeping bag and sleeping mat. The wooden huts are equipped with bunk beds and can accommodate 4-8 children. At the other locations, participants will be accommodated in shared rooms in youth hostels, sports centres or boarding schools of private schools. You will find detailed information about the accommodation on the individual camp pages.
When booking a train or air trip, the indicated price includes the arrival and departure as well as the accompaniment by a supervisor.
In general, it is very easy to make a credit card payment from abroad. For a transfer from abroad you need the IBAN number and the BIC/Swift code in addition to the usual information. You can find the bank details on the invoice.
The info package will be sent to you by email with the first payment confirmation as well as two weeks prior to camp begin with the last travel information. It is in PDF format, so that you can print it out if necessary.