Last travel informa­tions - Gadow

We are available around the clock on arrival and departure days, as well as in genuine emergencies (e.g. delays, illness or family emergencies). Please only use the emergency number for urgent matters outside of our office hours – the line must remain free for acute cases. It is only active during the camp season.
You can reach our office Monday to Friday from 9 a.m. to 5 p.m. Feel free to leave a message – we will call you back as soon as possible.
Office: +49 40 8080 576 00
Emergency number: +49 40 8080 576 11

Contacting the camp by phone:
There are no landline phones at the camp. If you would like to call your child, please give them a mobile phone with roaming enabled and, if necessary, an international SIM card. Wi-Fi is often not available at our German camps, so please make sure you have a suitable tariff.

Rules for mobile phones and smartwatches:
On the day of arrival, we collect all electronic devices. This allows all campers to focus on the real holiday experience. In case of illness or discomfort, we will of course contact you. No call means your child is fine.
During siesta (after lunch), all children are allowed to use their devices briefly. Afterwards, they are collected again. On excursion days, they can keep their devices for the duration of the excursion.

In emergencies, you can reach us around the clock on our emergency number.

Unfortunately, it is not possible to call the respective teamers. The best way to reach our camp management team on site is by emailing the respective camp address (see below). This allows us to respond quickly and directly to all concerns.
As phone calls to your child's home can cause homesickness, we generally recommend sending an email instead. That is why we offer an email service that allows you to send your child one email per day. We usually print these out in the morning and then forward them to your child.
Please note: No attachments such as pictures, videos or comics – unfortunately, we cannot print or forward these. This service is one-way – your child cannot reply to you by email. But a message from home is sure to put a smile on their face! If you miss your child and would like to be called during siesta time, simply send an email to the camp.

Email addresses for the camps:

Amrum: This email address is being protected from spambots. You need JavaScript enabled to view it.
Bath University: This email address is being protected from spambots. You need JavaScript enabled to view it.
Barcelona: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Bayerischer Wald: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Lauenburgische Seenplatte: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Lüneburger Heide: This email address is being protected from spambots. You need JavaScript enabled to view it. 
Cornwall: This email address is being protected from spambots. You need JavaScript enabled to view it.
Sauerland: This email address is being protected from spambots. You need JavaScript enabled to view it.
Schloss Gadow: This email address is being protected from spambots. You need JavaScript enabled to view it.

Emails:
Please note that it takes about 24 hours for us to print, sort, and deliver emails. If you send your message in the morning, it will usually be handed out the next day. Emails are always distributed during Siesta time.

Letters and Postcards:
Keep in mind that letters and postcards can take several days to arrive.
Important: Make sure to include your child’s full name and the camp date in the address line so we can correctly assign the mail.
Please send letters early – ideally one week before the camp starts. Unfortunately, we cannot process packages or returns.
You’ll find the camp addresses listed above under the section “Address.”

If your child is travelling with us to a country other than their home country, we strongly recommend that you take out travel insurance to cover medical repatriation in the event of an accident or serious illness. If your child does not yet have travel insurance, you can book our travel insurance package, which includes international health insurance, liability insurance, accident insurance and assistance insurance. Please note that non-EU insurance policies are usually not accepted by hospitals and doctors, who will require payment in cash. Therefore, please always take out EU health insurance.

We would like to point out that participants without adequate international insurance cover must be prepared to pay any medical or hospital bills themselves. Camp Adventure will not cover these costs. For this purpose, a security deposit of approximately €500 in cash or a credit card with sufficient coverage should be brought along.

Detailed information about our travel insurance package can be found here.

We collect all medication at check-in and give it to your child as needed/instructed. All medication should be placed in a sealed bag labelled with your child's name. We also ask you to include a brief description of the treatment required and dosage instructions. Important medications such as asthma inhalers should be brought in sufficient quantities, as they may not contain exactly the same substances abroad and a prior visit to the doctor may be necessary for new prescriptions.
We also ask for all details about your child's medical and social needs in a questionnaire. We will send this to you in the ‘Final Travel Information’ email.

First, the good news: Homesickness is completely normal and part of growing up! Our Teamers are very familiar with this issue and will take good care of your child.

If your child is travelling without you for the first time, we recommend our ‘Anti-Homesickness’ guide, which contains some very effective tips!

You can find it as videos on YouTube or as a pdf!

For legal reasons, out of conviction and in cooperation with the organisation Keine Macht den Drogen (No Power to Drugs), all camp participants are strictly prohibited from possessing or consuming drugs of any kind, including cigarettes, vapes and alcoholic beverages. Any violation of this rule will result in expulsion from the camp. In this case, the legal guardians will be responsible for any costs incurred.

We are convinced that our varied activities and the great camp atmosphere offer much better alternatives anyway!

We also attach great importance to respectful interaction. Discrimination, bullying or violence have no place here. Our goal is to ensure that all campers, regardless of age or origin, have a happy, relaxed and safe time.

We are proud to have such a diverse and international team at our camps! Our counsellors bring valuable experience from their travels and previous camps, contributing significantly to the unique Camp Adventure experience.

Together with our participants from many different countries, they create a cosmopolitan community where different cultures can be discovered and friendships with children and young people from all over the world can be formed.

The camp languages are English and German – depending on the location, the local language of the respective camp may also be used.

We know how valuable it is to capture unforgettable memories! That's why we take as many photos as possible during the camps. However, our focus is on providing the children with an eventful time filled with exciting activities. Please understand that we cannot guarantee that every child will be captured in a photo.

Your child is welcome to bring a digital camera. It does not need to be handed in at check-in, but this is at your own risk.

As the internet connection on site is not always ideal, we are unable to share all photos on social media or our website during the camp. From autumn onwards, you will find all the photos on our website, where you can relive the best moments.

Click here to view the photos: www.campadventure.de/de/fotos